Your technician arrived exactly when you said he would. He was an absolute gentleman and professional. Great work! He removed my old door opener and replaced it with the top line lift Master with battery back up. Runs so quiet and smooth. He replaced all of my old mounting hardware with new. Unlike your competitor who charges hundreds more and reuses your old hardware. I will only EVER call and recommend Action Door. Great job guys!! Thank you!!
I had a broken spring. I called to get an appointment and they made it easy to schedule. Jim, their employee, showed up as promised. He told me it would take two hours to repair and that’s exactly how long it took. We settled up for the same amount quoted over the phone. I am very pleased and would definitively call Action Door again.
I would like to compliment your employee that installed the screen, I believe his name is Chris. He said he cam from the Stow office. He was very professional, efficient, and kind. They did a very neat job. It would appear I couldn’t ask for more.
Mike W. was so wonderful. I called on Sunday and Mike called me back very quickly. I was very satisfied with the professionalism.
On behalf of Dugan and Meyers Construction, we would like to thank you for your dedication and effort which lead to the successful completion of Morton Middle School. Through all the day to day challenges presented during construction, you and your company took an unyielding approach in working through the issues while maintaining focus on the successful completion for Dugan and Meyers Construction and our client, Vandalia Butler City Schools. We once again thank you for your hard work and commitment which has helped lead to the completion of a quality middle school. We look forward to the opportunity to partner with your company again on future work.
I just want to thank Dave, the service guy who just replaced my broken springs. He showed up on time, did the proper assessment and replaced the springs without fanfare. He had a great sense of humor, and sense of humility. I appreciate that he did not try to upsell on anything. The price came out to exactly what Pam had said it would, $180. She was very nice too. I’ve never been more pleased with the entire process from NEED to RESOLUTION to PAYMENT than I was with Action Door. Highly recommended. Every service industry should operate as Action Door did for me. Pam and Dave should be commended.
Over the weekend I had to call to get my own garage door repaired. A spring broke. Just wanted to let you know, my husband and I couldn’t have been more pleased with the service, professionalism and timely manner in which the job was done. Just thought you should know. It seems that it gets harder and harder to find good, competent companies and when it happens, it is a VERY pleasant experience. Thank you.
My new doors were installed on Monday of this week by your technician. I could not be more pleased with both the choice of doors and how well they look and work. Your installer did an excellent job and the doors work beautifully. Im so pleased to have the job done right the first time, have someone show up on time, and I could not be happier with the end result. Your installer needs a bonus for the good job he does. That has to be a difficult job for one person to do especially all by himself. I hope I don’t need any service on my doors and that they last a long time, but if I do I would certainly recommend Action Door and also the Wayne Dalton doors that I purchased.
Since you generally only hear the negatives, I wanted to take a minute to say something positive to you. Your service person, Chris, just left and was extremely helpful and efficient. This has been true of each and every employee of your company with whom we have done business. My wife and I are in agreement that your company is one of the best we work with as homeowners. We want to thank you and, if you ever need to use us as reference, please feel free to do so.
Sending a big “Thank you” to your wonderful company. We recently had a new garage door opener installed and the service could not have been better. To the first phone call with Tressa to the day of installation with Chris, they were very helpful, knowledgeable, and professional. Will recommend you and use you again.