Just wanted to say a HUGE thank you to everyone on the Stow Action Door team for doing such a great job and making the process of purchasing a new garage door so easy and convenient for me. The experience I had far exceeded my expectations! I thought the process of getting a new door was going to be long and frustrating. What I experienced was quite the opposite. From the initial call to schedule my service all the way through to the very end everyone on your team was pleasant, professional & very helpful. The technicians were very knowledgeable and did a very thorough job helping me understand the work being completed. If I could sum up your service in one word….perfect. My family and I are absolutely delighted with our new door and operator. We can’t believe how quiet the door operates compared to our previous door. Thank you! Thank you! Thank you! Hopefully I will not need any work on my garage door for a long time, but when I do there is not a question who I will call. In addition, if any of our friends or neighbors need help with their doors I will be sure to highly recommend your company.
Thank you so much for tech #61 (I’m sorry I didn’t catch his name)! He is a terrific representative of your company and was extremely professional. We appreciate the quick service and great people you send out. Thank you!!!
On Sunday evening my garage door broke and my car was stuck inside! My husband wasn’t able to get the door open and I’m 34 weeks pregnant so I wasn’t any help! I called Action Door first thing this morning and Brittany was from service was able to get a tech here as soon as I could get home from work. I didn’t catch his name but on the paperwork it is Tech #62. He immediately knew the issue and was able to fix in less than a hour. I am very pleased with the prompt response and customer service. I would definitely recommend Action Door.
Great company, straight forward pricing. The tech that came out and installed was fast, friendly and answered any questions I had. You just cant go wrong with this company.
Tech did a fantastic job, he was in and out fast and his attitude was something you don’t see often anymore. Respectful, polite, helpful were words he used. He gave helpful tips on keeping it working correctly.
Quick note: I just wanted to send a quick shout out to the work done by your installer, Chris. He was personable, professional, cooperative, conscientious and experienced. You could not ask for a better representitive for you company or one better at his job. Big thanks to Chris and Action Door!
Our technician Jim did such a great job on our door leaving us very impressed with his work skills. He was very professional and got the job done quickly.Because of Jim I will recommend Action Door to everyone I know. Thank you. Sincerely two happy and pleased customers.
Great experience with Action Door today. Came when they said they would, were very efficient and although both my cars were still in the garage, able to repair the broken spring working around them. Would use again!
I am so pleased with your company’s service and professionalism. Technician Ross did a fabulous job of correcting the problem and he completed the job in a relatively short time frame. In addition, the cost for repair was very reasonable. My garage door works perfectly and is operating in fine fashion! Since the visit, it’s even more quiet. The grunting noise is gone. Of course, the repair included lubricating the various parts and also tightening-up some connections that had loosened over time. I would highly recommend Action Door. Thank you!
I had an appointment on 12/30/15 from the Stow office to replace a spring on one of my garage doors. The job order was 252841. The sad part was I don’t recall the gentleman’s name. His initials on the order were JAS. He was prompt, very courteous, well educated about the job, very distinct and clear in the explanation of what was wrong and the corrective action and completed the repair in half the time he allotted. I hope you appreciate such a fine employee and wanted to give him the accolade he deserved. I’m sure you all don’t hear this often.